Privacy Policy

Your right to privacy and data security is very important to us. We have created this privacy policy to demonstrate our firm commitment to protecting your information. The following discloses our information gathering and dissemination practices for this site and via our other marketing programmes. Privacy refers to information we gather about you, and the use we make of it, in the course of our business.

Any personal information you provide to us on our website or via our telephone call centre, when you make a purchase or request information (i.e. name, address, e-mail address, telephone number and credit card information) is maintained and processed by Bookingline Ltd and its nominated order processors, in private files on a secure Web server and internal systems. We will strive to comply with all applicable UK Data Protection and consumer legislation from time to time in place.

Bookingline Ltd’s Terms and Conditions shall cover any dispute over privacy.

Information we share with others

Bookingline Ltd shares information about our customers (but not your payment information, card details etc, naturally) with some of our affiliated companies and reputable third parties. This will also help us provide better service to you. We require these third parties to maintain your information in the strictest confidence.

In addition, we may also share statistical, demographic and other non-personally identifiable information with third party companies to help manage and optimize our Internet business and communications. For example, from time to time, we use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our website.

Your phone calls to our call centre may be recorded from time to time, to assist with quality control, card transaction dispute resolution and staff training only.

You should be aware that if we are requested by the police or any other regulatory, banking or government authority investigating suspected illegal activities to provide your personal information we are entitled to do so.

If you would like to opt out of Bookingline Ltd information sharing agreement, please email us at and we will be happy to remove your details from our list.


Customer information gathered by Bookingline Ltd becomes the property of Bookingline Ltd and could possibly be transferred if the company is sold.


The security of your information is also very important to us. To ensure the correct use of information, we have put in place the appropriate physical, electronic, and managerial barriers and procedures to safeguard and secure the information we collect both online and offline.


Bookingline Ltd may update our privacy policy from time to time and use of the information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us.